Shipping Policy

Effective Date: March 1st, 2025

This policy is provided by Lelisse LLC, the operator of the MySeiki brand.

At MySeiki, we’re committed to delivering a smooth, effortless experience, from checkout to delivery.

We currently ship all across the USA.

At this time, we do not offer international shipping.

We offer free standard shipping on all orders within the United States.

All orders are processed within 1-2 business days.
Once your order is processed and packed, you’ll receive a shipping confirmation email with tracking information.

Orders typically arrive within 3-7 business days from the date of purchase.
Delivery times may vary slightly depending on your location, weather conditions, or postal service delays.

Once your package ships, you’ll receive an email with a tracking number to monitor its progress.

If you don’t receive a tracking email within 2 business days after placing your order, feel free to contact us at: support@my-seiki.com

If your package is marked as delivered but you didn’t receive it:

Please report any missing or damaged packages within 7 days of the delivery date.

Orders can be cancelled only before they are shipped.

If you’d like to cancel an order, email us as soon as possible at: support@my-seiki.com

Once your order has shipped, it will fall under our Refund & Return Policy.

The MySeiki team is always happy to help.

Email: support@my-seiki.com