Privacy Policy

Effective Date: March 1st, 2025

This policy is provided by Lelisse LLC, the operator of the MySeiki brand.

MySeiki is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website my-seiki.com.

Information We Collect

We collect personal information to provide you with our products and services, enhance your shopping experience, and comply with legal obligations.

The types of information we collect include:

Personal Identifiers: Name, email address, shipping and billing addresses, phone number, and payment details.
Note: Your payment information is encrypted and handled securely by certified payment providers. We do not store your full payment details on our servers.
Account Information: Username, password, and order history if you create an account.
Device Information: Internet Protocol (IP) address, browser type, and device information (collected automatically).
Cookies and Tracking: Information collected via cookies and other tracking technologies to improve website functionality and marketing.

You may opt out of cookie tracking through our Cookie Policy page.

How We Use Your Information

We use your information to:

Process and fulfill orders.
Communicate with you about your orders, updates, and promotions.
Improve our website and customer service.
Comply with legal and regulatory requirements.

Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties for specific purposes, such as:

Service Providers: Payment processors, shipping providers, and IT support.
Legal Compliance: If required by law, to protect our rights, or to prevent fraud.

Your Rights

You have the following rights regarding your personal information:

Access and Correction: Request access to or correction of your data.
Deletion: Request that we delete your personal information, subject to exceptions under applicable law.
Opt-out: Opt-out of email marketing by clicking "unsubscribe" in any promotional email.

To exercise your rights, please contact us at support@my-seiki.com

Data Retention

We retain your personal information as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.

Security

We take reasonable measures to protect your data from unauthorized access, use, and disclosure. However, no security system is foolproof.

Minors

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. For details on how we use cookies and how to manage your preferences, please visit our Cookie Policy page.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the effective date updated. Continued use of our website after any updates constitutes your acceptance of the changes.

Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact us:

Email: support@my-seiki.com

California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

Request disclosure of the personal data we collect, use, and share.
Request deletion of your personal information, subject to legal exceptions.
Opt-out of the sale of personal information. We do not sell personal information.

To exercise these rights, please contact us at: support@my-seiki.com